Personal Development for the PA and Administration Personnel
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Who is it for?
Those looking to enhance their visibility, interpersonal skills and personal impact in order to make a better contribution at work.
What is it about?This one-day course will show you how to manage both yourself and your manager to meet organisational objectives. It will teach you the personal and interpersonal skills to thrive in this demanding role, enabling you to manage others; gain support; handle conflict and negotiate effectively.
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Further Details
What do I get out of it?
- Increased visibility and respect and recognition from others
- Clear goals for your work and personal life
- Time management skills to handle workload efficiently
- Communication skills to be assertive and persuasive
- Confidence to make a bigger contribution to your team’s performance
- Self-management and personal effectiveness
- Characteristics of effectiveness and high performance
- Managing your behaviour and emotions
- Planning and prioritising to achieve goals at work and at home
- Developing coping mechanisms to thrive and succeed through change
- Learning from experience
- Persuading and influencing
- Personal power skills: behaviour, voice and appearance
- Think before you speak to get what you want
- Handling conflict
- Negotiating skills
- Receiving and giving criticism constructively
- Managing your career
- Setting goals and strategies
- Identifying strengths, weaknesses, opportunities and threats
- Increasing your visibility
- Enlisting your manager’s support
- Making it happen
This Training Course is taught in classrooms in the following locations:
London WC
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
