The Team Secretary

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Who is it for?

Secretaries and administrators who play a support role to more than two people

What is it about?

Working for team can put an individual under a lot of pressure. This course teaches the time management, prioritisation and organisational skills to ensure deadlines are met. Just as importantly, it covers the diplomacy and communication skills to handle any conflicts of interest while keeping a whole team happy and productive

Delivery:
  • Classroom
Regions:
  • London
Category:

Further Details

What do I get out of it?

  • An understanding of the roles and responsibilities of the team secretary
  • Recognition of the attributes of a good team player
  • A strategy for agreeing the boundaries of the role with your team
  • Methods for assessing priorities
  • Negotiation skills to handle conflicts of interest
  • Systems and procedures for managing workload and keeping track of tasks
Course Overview:
  • The role of the team secretary
  • Defining the nature of the role and teamwork
  • Setting the boundaries
  • Identifying the challenges
  • Handling conflict
  • Understanding conflict
  • Question skills
  • Negotiating an outcome
  • Managing time
  • Setting goals and objectives
  • Planning
  • Meeting deadlines
  • Agreeing priorities
  • Systems and procedures
  • Managing paperwork - storage and retrieval
  • Keeping track of tasks and outstanding actions
  • Using technology to help

This Training Course is taught in classrooms in the following locations:
London WC

Guide Price: £499 + VAT