The Executive PA

What do I get out of it?

• Understanding of the PA’s role in the management team
• The management tools to be more proactive
• Effective self-management and personal development
• Key objectives to increase your own and your manager’s productivity

Stage 1 - The Course

The role of the Executive PA

• Purpose, definition and expectations of an executive PA

Working with senior management

• Understanding business goals and improving information flow
• Senior management: what do they do and what does their role involve?
• Models of management
• Relating your role to your manager's
• Understanding work styles

Communication skills

• Effective communication: what does it look like?
• Verbal and non-verbal communication
• Questioning techniques

Project and time management

• Project management and juggling multiple tasks
• Project teams, delegation and regular check-ins
• Personal organisation and prioritisation
• Models of time management
  - important vs urgent
  - procrastination and why we do it

Developing relationships across the organisation

• Creating understanding in the minds of others
• Passive vs. aggressive vs. assertive
• Body language of assertive behaviour
• Saying "no", win-win solutions and practical exercises

Moving Forward

• Getting the most from appraisals
• Career progression and networking skills

Stage 2 - MP3 Learning bites
1) Managing office politics
2) Effective prioritisation
3) Take control of your career

Stage 3 - e-learning
After the course, a modular e-learning programme will be delivered to your inbox. These interactive, bite-sized follow ups (completed at a time to suit you) will cement your learning from the course and help you put your new skills into practice.