Positive Influencing and Assertiveness Skills
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This course has been designed to equip delegates with skills to
enhance their ability to communicate, without undermining their
personal integrity. Through practical exercises, delegates will explore
the characteristics of assertive behaviours, whilst learning how to
become more persuasive and influential within the workplace.
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Further Details
Benefits: This course will enable delegates to:
_ Define and understand the difference between influencing
and persuading
_ Identify challenges faced when influencing and persuading
_ Identify the key do’s and don’ts of influencing and
persuading
_ Identify different influencing and persuading styles
_ Recognise assertive behaviours
_ Develop their own communication style.
This Training Course is offered "in house" at the following locations:
Stoke on Trent
Cardiff
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
