Interview Techniques

Failure to conduct investigative interviews properly can lead to disaster, for the organisation, the investigator, witnesses and often the subject of the inquiry. It does not matter whether you are a professional or a manager who find themselves temporarily delegated with the role, you will be required to act legally, ethically, fairly and without bias.

Due to lack of understanding, good sound evidence can be rendered inadmissible or unreliable. In court or a tribunal the persons involved can find their own credibility destroyed in what can sometimes be a humiliating experience.

We are not lawyers but years of experience in criminal/civil courts and tribunals have equipped us to teach you in a practical way the issues that need to be dealt with professionally.



Who will the Course benefit?
All managers, especially those involved in personnel, security or retail related roles, and those who oversee such persons. Anyone new to the security or facilities sectors and who are seeking to enhance their career or earning opportunities.

What skills will you gain?

The ability to:
Understand the dynamics of an interview and identify good and bad practice
Understand legislative, procedural and ethical requirements
Identify facts, inferences and opinions and how to use them
Recognise good and bad questions and predictable dialogue
Plan and deliver a structured interview
Use techniques for recording the interview accurately
Present evidence

Delivery:	Classroom
Regions:	The East Midlands South West England London
Category:	Interview Training