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Succeeding as a Manager

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Training course summary

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Target Audience: New managers and practicing managers that have not received formal management skills training. Also for practicing managers that want to brush up on their management skills. Key Learning Outcomes:· Understand your various roles as a manager and how to build your leadership capability.· Know how to practice situational leadership whilst letting your own style shine through. · Enhance your communication skills by developing an ability to respond effectively to different communication styles.· Learn how to maximise your time efficiently and to delegate effectively.· Practice with different tools to help you coach staff to higher levels of performance and to keep them motivated. · Confidently deal with difficult people and learn how to give negative feedback constructively.· Gain confidence as a manager using proven management techniques and current best practice.

Regions:
  • All Areas
Delivery:
  • In House
Category:
Difficulty:
  • Introductory

Further Details

DAY 1 The Leader Within· The Role of a Manager· Why Managers Fail · Manager as Leader · Getting to Purposeful LeadershipEnhancing Your Communication Ability· Understanding Perceptual Filters· How People Represent Information Internally· Communication Channels and their EffectivenessTime Management Tips for the Busy Manager· Delegation and Empowerment· Making 80/20 Work for You · Tips for Working Smarter DAY 2 Developing People · Characteristics of High Performance Teams· Setting Objectives and Appraising Performance · Coaching for Performance Improvement · Motivating Individuals and TeamsDealing with Difficult People· Giving Negative Feedback Constructively· Dealing with Resistance· Managing Conflict in TeamsKeys to Success· Essential Ingredients of Trust· Building Relationships · What Employees Need and Value Course Material: Includes facilitator’s slides, exercise worksheets, background reading (articles) and recommended books

Guide price

£3,800 for up to 12 delegates including pre-course consultancy

 

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