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Practical Interviewing and Selection Skills

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Training course summary

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Target Audience: All managers involved in employee interview and selection processes; also for roles responsible for selecting long term suppliers. Key Learning Outcomes:· Increase your confidence and competence as an interviewer.· Adopt a structured approach to interviewing.· Improve your skills in listening, questioning and rapport building.· Utilise best practice interviewing techniques to gather accurate information, interpret information and make quality decisions.· Select the most appropriate candidates for your organisation.

Regions:
  • All Areas
Delivery:
  • In House
Category:
Difficulty:
  • Introductory

Further Details

MORNING SESSION Introduction· Types of Interviews· Stages within the Interview Process· Stages of an Interview SessionFinding the Interview Candidates· Writing a Job Spec and Person Spec· Drawing up a Short List and Inviting Candidates to the Interview· How to Communicate with Candidates Prior to the InterviewPlanning the Interview· Interpreting the Resume / CV· Establishing Objectives· Planning the Questions – background, experience, job-specific, behavioural· Avoiding Discrimination· Department and Organisation Cultural Fit· Creating a Comfortable Environment for Interviewing AFTERNOON SESSION Marketing Your Company· First Impressions Count· Being Clear on the Marketing MessageCarrying Out the Interview· Rapport Building with the Candidate· Questioning Techniques· Seeing the Interviewee Through Their Eyes· Reading Body Language and Tells· Reflective Listening and Probing for Facts· Managing Difficult Candidates and Situations· Note-taking without Distracting the IntervieweePost Interview· Updating your Notes· Assessing the Evidence· Making your Decision· Giving FeedbackKeys to Success· Interviewing Do’s and Don’ts· Personal Action Planning Course Material: Includes facilitator’s slides, exercise worksheets, background reading (articles) and recommended books

Guide price

£3,800 for up to 12 delegates including pre-course consultancy

 

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