Undertanding and Managing Resistance to Change
Target Audience: This course module describes how to manage resistance to change in a wide variety of circumstances – from a behaviour change, through to large-scale business process change. Managers, Team Leaders, Project Managers, Internal Consultants, and Change Management roles will all benefit from viewing this course module.
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Further Details
Video Content Overview:
1. Key definitions
2. Why people resist change, and tying these reasons to 7 core drivers for change resistance
3. Understanding the psychological reaction to change
4. Assessing stakeholders associated with the change, to anticipate and manage their reaction to the change
5. 5 steps to collaboration – the process of how we can effectively manage resistance to change
The Video is in three parts:
part 1 – 10:31 minutes
part 2 – 13:02 minutes
part 3 – 19:03 minutes
The following PDF files are included with this course module:
1. The Trainer's Presentation
2. Why People Resist Change - Exercise
3. Why People Resist Change - Answers
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
