Training course summary

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A powerful, structured 1-day Sales-Elite© program covering tips and procedures used by top sales professionals for handling and dealing with objections and closing skills to ensure the salesperson is rewarded for their efforts. Topics covered include: • The two phases of objections - the "Go-Aways" and the "Not-Todays" • Understanding what objections are • The 5 step objection handling process • Preparation – always know your objection responses • How to negate objections before they occur • How to turn objections into selling features • Dealing with hidden objections • Closing techniques to ensure you get the sale This 1-day Sales-Elite© program is ideal for salespeople at all levels who have difficulty in handling objections … and closing sales as a result. The event covers all delegates will need to know about two of the most important parts of the sales process. During the session delegates are asked to identify the most common objections they face and develop their responses to these. We look at handling objections before they occur and methods of turning them into selling features. Finally, we look at closing skills to ensure you get the order and are not selling for your competition!

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