Successful Appointment Making

A powerful, structured 1-day Sales-Elite© program covers tips and procedures used by top sales professionals that will increase the number of appointments made over the telephone.

Focusing on winning appointments with new prospects, the event includes:

• Basics of selling using the telephone
• Establishing rapport & conduct
• Getting to speak to your prospects
• Structuring the call
• How to make a great first impression
• What are you selling?
• Information & preparation
• Dealing with the NO’s & sales averages
This 1-day Sales-Elite© program is ideal for salespeople at all levels who use the telephone to make appointments. The event covers all delegates will need to know including how to get past the gatekeeper, grabbing the prospect’s interest and controlling the conversation.

Role-plays will be used throughout and worksheets are issued which can be used ‘on the job’ to monitor the delegate’s performance.

We also cover objection handling and how to turn a ‘No … not yet’ into a ‘Yes’. Finally we look at record keeping – essential when you want to know how effective your technique is.