TOPS 8D
Present a disciplined approach to problem solving through TOPS (Team Oriented Problem Solving) and The 8Ds (8 Disciplines).
| Delivery: |
|
| Category: |
Further Details
Reviewing the stages of development of a Team Review the effectiveness of Team communication Team Leader and Scribe confirmed Agree individual Team member's roles and responsibilities Agree the Goals of the Team
Commencing immediately after the Team building session the following will be presented to the Team members:
Tools:
1. Problem Description
2. Problem Solving Worksheet (Is / Is not)
3. Pareto
4. Problem Prevention Worksheet
5. Flowcharting
6. Checksheet
7. Ishikawa Diagram
8. 11 Step Cause & Effect Methodology
Techniques:
1. An overview of the 8Ds approach will be presented
2. The Osborne Open Brainstorming technique
3. The Nominal Group Technique (NGT)
4. Five Whys
The delegates will identify a live problem and evaluate the seriousness of that problem in terms of quantity and value. They will use the range of tools and techniques presented.
Please visit our web site www.transcend-group.com for more information on our Consultancy Practice.
This Training Course is offered "in house" at the following locations:
Worcester
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
