Further Details
Learning Outcomes
The AchieveGlobal certification process helps training candidates acquires the skills that enable them to deliver effective training to their organisation. By the end of the certification process, candidates will be able to:
* Demonstrate new and effective facilitation skills, behaviours and techniques
* Give and receive constructive feedback
* Facilitate a skills practice (a rehearsal of an on-the-job situation)
* Link training to specific organisational issues
* Identify the materials required to prepare and deliver training
The Certification Seminar at a Glance
Candidates can expect 4 full days, with approximately 1½ hours of evening assignments each evening. There are numerous breaks scheduled throughout each day.
Day 1
Adult Learning Techniques
* Introduction and Overview
* The Foundations of Adult Learning
* The Role of the Trainer
* Foundations for Conducting a Class
Day 2
Adult Learning Techniques (continued)
* Managing Challenging Behaviours
* Using Advanced Techniques
Sample module
From either:
* Achieving Results through Genuine Leadership™ or,
* Achieving Stellar Service™ Experiences
Training Competency Demonstration
* Giving and Receiving Feedback
* Short Practices
Day 3
Training Competency Demonstration (continued)
* Short Practices (continued)
* Action Planning
* Competency Demonstrations
Day 4
Training Competency Demonstration (continued)
* Competency Demonstrations (continued)
* Action Planning
* Materials and Implementation
* Session Close
Facilitator Attributes
Not everyone has the ability to train. When thinking about who best to certify within your organisation, consider the following, based on AchieveGlobal’s experience and research in the training market:
The ideal candidate is someone who:
* guides participants through a discovery process
* removes obstacles to learning
* makes the subject matter relevant and easy to assimilate
* asks, rather than tells
* focuses on the learner and his or her needs
* stimulates interaction between people
* displays an attitude that encourages a productive learning experience
* models the skills he or she is presenting
* encourages participants to venture into new, untried areas
Am I the right one?
Here are some questions the facilitator should ask when thinking about being certified:
* Am I committed to providing quality service?
* Do I view the programme participants (fellow employees) as customers?
* Am I enthusiastic about facilitating the development of skills in others?
* Do I have a good rapport with people who will participate in the programme? Do I build relationships easily?
* Am I free from bias about different backgrounds, opinions or beliefs?
* Do I generally demonstrate a positive outlook? Do I encourage rather than criticise others?
* Will I be comfortable as a facilitator, rather than an authoritative teaching role?
* If my job requires me to use “teacher” methods for technical or other training, will I be able to switch to facilitator techniques for soft skills training?
* Can I explain new materials to others clearly?
* Can I conduct group discussions, collect ideas, and organise them into logical frames of reference?
* Can I lead skill-practice (role play) sessions using positive (non threatening) coaching methods?
* Am I comfortable with administrative details?
* setting up a room or meeting session
* obtaining supplies
* setting up & operating audio visual equipment
* preparing for contingencies
* Do I have sufficient time, energy and commitment to invest in preparing to facilitate this programme to ensure it is a success?
Guide price
£1970 + VAT |
