Diploma in Telesales Marketing - Level 3

What topics are covered by the course?

1: Defining telesales
2: Active listening
3: Delivering a clear message
4: Preparing for the telesales call
5: Advantages and disadvantages of using a call script
6: The stages of telesales calls

Who should attend?

Those who working in the field of Telesales or Telemarketing.

What will I be able to do on completion?

You will acquire skills listed under the curriculum.

How will I be assessed?

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Entry Requirement:

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Career Path:

For any Telesales Person, it is extremely important to keep discovering new ways of hitting and exceeding your targets, so this course would be extremely helpful to any Telesales Person. Even if you’ve been working in a Telesales role for a while, you can always learn something new. This Telesales Marketing course will provide you with a whole host of interesting and new methods to hit and exceed your sales targets. This course would benefit, and could contribute to you becoming any of the following:
• Telemarketer (average UK yearly salary according to payscale.com: £18,207)
• Customer Service Advisor (average UK yearly salary according to payscale.com: £16,729)
• Telesales Agent (average UK yearly salary according to payscale.com: £15,878)
• Telesales Executive (average UK yearly salary according to payscale.com: £18,339)
• Telesales Representative (average UK yearly salary according to payscale.com: £15,799)

Guide Price: £29

Delivery: Online
Category: Marketing »
Duration: 365
Qualification: Certificate for Telesales Marketing – Level 3

Search for marketing courses in