Mentoring and Communication Diploma Level 3

What topics are covered by the course?

1. Introduction To Telephone Collections
2. Defining Mentoring And Coaching
3. The Benefits Of Coaching
4. How To Develop A Mentoring Program
5. The Psychology Of Mentoring
6. Process Of Communication
7. Teaching And Learning Techniques
8. What Is Motivation?
9. Mentoring Roles & Responsibilities
10. Five Key Essentials Of A Mentoring Relationship
11. The Stages Of Mentoring

Who should attend?

Suitable for personal development or any level of employee.

What will I be able to do on completion?

You will acquire skills listed under the curriculum.

How will I be assessed?

At the end of the course, learners will also take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Benefits you will gain:
* High quality e-learning study materials and mock exams.
* Tutorials/materials from the industry leading experts.
* 24/7 Access to the Learning Portal.
* Benefit of applying NUS extra Discount Card
* Recognised Accredited Qualification
* Excellent customer service and administrative support.

Entry Requirement:
* This course is available to all learners, of all academic backgrounds. However, a sound educational background would be an advantage.
* Learners should be ages 16 or over to undertake the qualification.
* Good understanding of English language, numeracy and ICT are required to attend this course.

Career Path:
This course would benefit the following careers:
* Behaviour Mentor
* Re-engagement Unit Officer
* Mentor Advisor
* Utilities Field Coach
* One-to-One Mentor for People in Custody
* Youth Engagement Worker

Guide Price: 99

Delivery: Online
Category: Communications & Personal Development »
Duration: 365 Days
Qualification: Diploma in Mentoring and Communication Level 3

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