Improve Assertiveness in the Workplace
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This workshop aims to develop the skills necessary for individuals to feel comfortable with becoming more assertive. Once people understand the impact they have on others, this valued information can be used to improve performance.
Who should attend?
All employees who feel they could achieve more by developing their assertiveness skills, plus improving areas of self awareness, decision making, anticipating difficulties and resolving conflict.
Programme Objectives:
Identify a personal style that is positive and straightforward, rather than aggressive or submissive.
Have examined their own personal style so that they may understand their own behaviour and identify areas where improvements can be made.
Give and receive criticism in a constructive way.
Employ constructive behaviour in the face of negative attitudes.
Have practised assertiveness in situations, which involve confrontation.
Approach problems in different ways and thus, be more productive
Enhance effective communications with others
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Further Details
For further information or to reserve a place on this course please contact TSW Training on 01656 644300 or email info@tsw.co.uk
This course runs throughout the year.
This Training Course is taught in classrooms in the following locations:
Cardiff
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
