NCFE LEVEL 2 CERTIFICATE IN CONTACT CENTRE OPERATIONS

What topics are covered by the course?

Principles of Personal Effectiveness in a Contact Centre
Principles of Health and Safety in a Contact Centre
Principles of Personal Responsibilities and Working in a Business Environment

Who should attend?

Anybody

What will I be able to do on completion?

Have a better understanding what is needed and expected in a Call Centre environment.

How will I be assessed?

Workbook

Distance Learning Courses - 6 months to complete !!!
Rolling start dates. For more information please contact info@jumpthesharktraining.co.uk.

Guide Price: 349.00

Delivery: Distance
Category: Personal Development »
Duration: 6 months
Qualification: NCFE LEVEL 2 CERTIFICATE

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