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Further Details

Course Overview Stage 1 -Course Overview The Art of Communication •The essentials of successful communication - Practice, Planning, Positive Thinking •Identifying and overcoming barriers to communication •Characteristics of an excellent communicator Communication Styles •Jung's Communication Styles model •Identifying your preferred styles •Adapting your style as required Unspoken communication •Body Language and Tone •LISTEN model of Active Listening •Building Rapport Presenting a positive image •Ensuring your message is perceived as intended •Phasing your message appropriately •Making an impact in meetings Personal Excellence •Neuro-Linquistic Programming (NLP) •Assertiveness •Persuasion Skills Stage 2 - MP3 Learning Add to your knowledge and make the most of your 'dead-time' with our exclusive personal development trainings on MP3, free with this course: Chapter 1: Effective Communication - Getting your message across Chapter 2: Building Relationships Chapter 3: Listen Up Stage 3 - E-Learning After you have attended the course, a modular e-learning programme will be delivered to your inbox. These interactive, bite-sized follow-ups (completed at a time to suit you) will cement the learning from the course and allow you to apply your learning in practice. What do I get out of it? • An assessment of your own communication style for a better understanding of how to manage your style and the impact of your message • The skills to communicate clearly and confidently • The ability to 'gain the edge' and achieve your objectives through effective communication • Improved workplace relationships and a greater personal profile • Persuasion and influencing skills • A blended learning experience to improve retention and assist the transfer of learning outcomes back in the workplace

Guide price

£499 + VAT