- London
- Midlands
- South West England
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Further Details
Course Overview
Understand and apply the skills necessary for communication excellence
Learn new communication styles and increase rapport
Craft your role know accountability and impact
Create a relationship management strategy that works
Realise the importance of planning and process
Build your knowledge bandwidth
Apply the art and science of influence: body language and listening
Understand push/pull relationships
Enhance your professional image and personal capital
Identify different thinking styles to be more persuasive
Understand fear and positive psychology
Manage challenging relationships under pressure
Use questioning techniques to uncover needs and identify issues
Achieve the best outcomes whatever the proposal, situation or personality
Undertake exercises in communication excellence including The Trust Index and the Key Influencers mapping exercise
What do I get out of it?
Understanding of the attributes of a top relationship builder
Ability to influence others and be assertive
Different thinking styles, and discernment to implement them
Building blocks for a relationship management strategy
Confidence to banish fear and use the principles of positive psychology
Guide price
£895 + VAT |
