Further Details
Course Overview
The purpose and expectations of management why is it so important?
What is a managers role in relation to the task, team and individual
How should managers manage 3 key management styles, what is your style, when is each style appropriate?
Team dynamics and leadership what are the key components of effective teams
The essentials of self-management
How to manage performance of the team and the individual role clarity, objective setting and review. The importance of feeding back right the difference between motivational and developmental feedback
Communication gaining co-operation from your staff
How to deal with conduct and capability issues
Handling difficult situations assertively for positive outcomes
The principles of workplace motivation and what are the key elements of motivation
Interviewing skills for managers ensuring you get the right person for the job
How to conduct an appraisal meeting, and why they are important to performance
How to coach your staff and provide support to help them achieve their own personal objectives for the benefit of the organisation
Delegating with trust and ensuring it gets done
Running a team meeting and facilitation techniques to make the meeting effective
Managing upwards presenting your case to your peers and your own manager
What do I get out of it?
Techniques to build a team for excellent workplace performance
Skills to achieve positive results from difficult situations
The ability to communicate with greater assurance to get points across and achieve objectives
Guide price
£1,895 + VAT |
