Further Details
Course Overview
The role of the facilitator
Appreciate the difference between process and content
The skills required
Understand group dynamics
Levels of intervention
Determine the skills required
Agree what is expected from the facilitator
People and task issues
The ability to stay neutral when necessary
What does and doesnt work
Develop mental resilience
Be firm without causing upset
Handle difficult situations
The emotional cycle of change
Catalytic skills
Interventions that stimulate the process
Establish ground rules
Problem solving techniques
The mastery ladder
What do I get out of it?
Understanding of group dynamics
Confidence to handle those being over dominating in a group situation
Ability to bring out those not contributing in a meeting
Techniques to intervene to stimulate discussion
Understanding of left and right brain thinking and how to exploit both
Basic problem solving techniques
Guide price
£895 + VAT |
