Further Details
Course Overview
Stage 1 - The course
Fundamentals of management
• The purpose and responsibilities of management.
• Setting SMARTER goals
• The relationship between the task, the team and the individual
• Management style – adapting your approach
Team Development
• Build a successful and high performing team
• Lead the team through its development stages
• Understand individuals to improve workplace performance
• Running team meetings for better results
Personal Development
• Communicating with impact to increase responsiveness
• Assertive behaviours and the management of expectations
• Facilitation techniques - develop a 'pull' style to gain 'buy-in'
• Time management - maximising your time and that of the team
Performance management
• Motivation techniques
• Delegating for achievement - a winning five-part structure that minimises risk
• How to run an effective approval session
• Delivering quality feedback, as a motivational and developmental tool
• The difference between conduct and capability issues
• Dealing with challenging people
• An introduction to coaching skills
Stage 2 - MP3 Learning Bites
1) Delivering results
2) Managing difficult people
3) Dealing with time bandits
Stage 3 - e-learning
After you have attended the course, a modular e-learning programme will be delivered to your inbox. These interactive, bite-sized follow-ups (completed at a time to suit you) will cement your learning from the course and allow you to apply your learning in practice.
What do I get out of it?
• An understanding of management styles and the skills to adapt your personal style as required
• Insights into what motivates the individual, and the manager's role in this process.
• A definition of the talents required for different team roles, and how to use this as a benchmark for performance management.
• The do's and don'ts of constructive feedback
• A clear, practical structure of delegation
• The tools to develop assertive behaviour
• Confidence to demonstrate how to manage difficult people and difficult situations
• A blended learning experience to improve retention and transfer learning back to the workplace
Guide price
£1,595 + VAT |
