Effective interviewing Skills
Save time, money and heartache lost to staff churn and underperformance by improving your recruitment success rate
Who is it for
This is an essential course for anyone involved in the recruitment and selection process in any way
What is it about
Do you regularly find yourself panic recruiting? Is your staff-churn higher than your competitors? Are your operations at risk because you cant find the right staff or keep recruiting the wrong ones? Failings in the recruitment and selection process can do more damage to your business than almost any other factor. If there is one thing that the Reed group of companies knows about, it is making the right match!
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Course Overview
Preparation
Clearly define required competencies
Use person specifications
Make short lists work for you
The selection interview
Use a structure to balance emotional reaction
Build a relaxed atmosphere to improve communication
Acquire different selection techniques for different roles
Effective communication skills
Questioning techniques
Active listening
Non-verbal communication
Getting it right
Learn from others mistakes
Current legislation
Avoid the halo and horns effect
What do I get out of it?
Competence in design and implementation of an attraction and selection process
Guidelines to ensure your interview process is legally compliant
The skills to refine your job profiles to enable more targeted searches
An understanding of a competency model to avoid poor selection
