The use of chatbots and headless interfaces within the public sector

What topics are covered by the course?

This interactive session, hosted by Capita's Advantage Digital team, will spotlight chatbots and headless interfaces: what is meant by these terms and what kinds of solutions do they encompass?
Specifically looking at the public sector, the session will explore the potential this innovative technology offers organisations in transforming customer services and supporting digital initiatives via real examples and working projects, giving fuel for discussion and tangible food for thought for all attendees.
Why attend?This session will offer practical advice on what to consider when looking at chatbot and headless interface solutions, discussion around how to approach and best support the user journey, and will seek to discuss attendees’ experiences, ideas or aims of these new technologies and how they can best be applied within public sector organisations.

Please note that due to limited spaces, the registration for this event is essential.

Who should attend?

Anybody who is interested

What will I be able to do on completion?

digital leaders, dlweek, technology, innovation, artificial intelligence, chatbot, robot, ai, capita

How will I be assessed?

an ongoing process

Venue details: Capita, 65 Gresham St, London, EC2V 7NQ, United Kingdom

Guide Price: 0

Delivery: Classroom
Category: Applied Train the Trainer »
Duration: on Monday June 19, 2017 at 10:30 am (ends Monday June 19, 2017 at 2:30 pm)
Qualification: Anybody who is interested

Search for applied train the trainer courses in