Parking Control - Level Two NVQ
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Mandatory units
Unit title
001 Ensure your own actions reduce risk to Health & Safety
002 Start and end your working shift
003 Give customer a positive impression of yourself and organisation
004 Deal with information relating to parking control
Optional Units
Unit title
005 Identify and deal with parking interventions
006 Monitor Parking Areas
007 Operate manual pay stations
008 Complete documents for clamping and unclamping of vehicles
009 Apply and remove vehicle clamps
010 Load and unload vehicles on to and from vehicle transporters
011 Carry out vehicle tow away operations
012 Complete the documents for the removal of vehicles
013 Use handheld IT equipment on patrols
014 Collect and process payments
015 Carry out lift rescue operations
016 Monitor areas using CCTV equipment
017 Maintain CCTV video tape libraries and preserve potential evidence
018 Maintain the operational performance of CCTV systems
019 Operate computer controlled barrier parking systems
020 Recognise and respond to confrontational situations
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Candidate work role requirements
This NVQ is designed for people already working as parking attendants
and will help you prove you are competent in your job. It’s
ideal for either private or public car-parking-space
attendants (e.g. shopping centres, hospitals) and helps you
to demonstrate that you have the skills and knowledge to
do the job. It covers areas such as: customer service;
safely clamping and removing clamps; taking and
processing payments; Health and Safety; and parking
legislation.
