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Vehicle Immobilisation - Btec Level 2

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Training course summary

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Content Part 1 - Knowledge based training and assessment: • Introduction to wheel clamping and removals. • Introduction to the legislation relating to vehicle immobilising (Private Security Industry Act 2001). • Equipment used to immobilise a vehicle. • Signs, lines and enforcement vehicles. • Vehicle registration marks. • Health and Safety. • When to clamp and when to remove vehicles. • Vehicle tow away. • Completing paperwork. • Practical case studies (clamping, removal and paperwork). • Use of photography. • The payment process. • Procedures for start and end of shift. • Radio operations. • Discretionary parking. • Standards of individual behaviour for vehicle immobilisers and customer care. • Equal Opportunities. • Appeals. Part 2 - Practical scenario based training and assessment: • Avoiding conflict and reducing risk. • Defusing conflict. • Resolving conflict. • Post incident considerations and learning from conflict

Regions:
  • All Areas
Delivery:
  • In House
  • Public
Category:
Difficulty:
  • Basic

Further Details

CRS Inc deliver the award through Edexcel and licensing for Vehicle Immobilisers came into effect across England and Wales at the same time, and applies to both in-house and contract staff. After 3rd May 2005 it was illegal to work as a vehicle immobiliser without an SIA licence In setting standards for training the SIA have taken into account the changing roles of those already employed in the industry and the requirements for new skills and knowledge. The course involves two multiple choice examinations

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