Training course summary

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How to manage your team to enhance performance workshop The objective of this workshop is to provide you coaching & consultation on how to motivate your team to enhance performance. The format of the workshop will enable you to share best practice, ideas, network & promote your business with other Business Owners. This coach & consult workshop will include how to:  Achieve staff goals to reflect your personal success  Improve communication to help improve internal & external relationships  Kick start your business from being less ‘Hands on’  Stimulate your Team to see your vision for quality & service  Equip your team with skills to be the BEST  Improve information sharing & goal setting to gain solidity & clarity  Listen and implement accordingly to escalate performance  Mirror staff expectations with your vision for the future  Set realistic targets and goals for high dividends  Say No to gain more control and effect benefits This workshop will enable you to manage your team effectively through clear direction, structure & setting expected standards to improve their performance and aligning this with your business & personal objectives. your coach John Sheridan has 33 years management experience in the retail and service industry as an Operations and General Manager working for blue chip and private organisations. John is a qualified personal & executive coach and provides coaching & consultation to business owners looking to take their business & personal success to a new level. John’s experience included building teams, overseeing change management and systems which incorporated the restructure of profit centres to maximise sales and profitability in the retail sales environment. Streamlining systems and controls to develop sales and maximise margins whilst controlling operational costs in the retail sales side of the caravan industry and retail tile superstores. This encompassed training and development of sales / service and administration teams, with a high profile on operational control and marketing, to take the industries onto a new plateau of performance and customer service. to book This course is held at the Premier Inn, Manchester Airport (Runger Lane) on Wednesday 23rd July @ 1.30m- 5.30pm

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