Training course summary

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This course will provide attendees with the skills, techniques and knowledge to effectively create, lead and manage a team to peak performance and maintain their loyalty and support for you and your business. This course has been specifically designed for Business Owners and it combines all the core skills from the Lead & Manage courses we run. All attendees will benefit from our tele-conference support service and message board to gain continued support through the sharing of best practice and ideas with the course trainer and other attendees from our Lead & Manage courses. We also recommend you regularly refer to the Workshop section of our website wwww.solutions2success.co.uk as we hold regular workshops which help business owners and managers to gain new ideas, share best practice and network. Learn how to recruit and retain the best people. Understand the different leadership styles and when to use them. Identify & create winning behaviours and attitudes in individuals. Learn how to introduce change and gain employee buy in. Learn how to delegate well and empower your team. Develop skills to be assertive and say no nicely whilst maintaining rapport. Gain skills to conduct effective appraisals, give feedback & develop individuals. Learn how to utilise the talents of your best staff to develop your potential ‘stars’.

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