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NVQ Level 2 Customer Service

Training Courses

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Training course summary

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This qualification is directed at those working within a customer service environment within any industry sector. The course will cover the practical skills for dealing with people both internally and externally and learning to provide a good level of customer service. The optional units are chosen by the learner based on their work duties. Some examples include promoting additional products or services, give customers a positive impression of yourself and your organisation, resolving customer problems and developing customer relations. With over fifteen optional units to choose from, there will be something for everyone.
Regions:
  • London
  • Midlands
  • North West England
  • South East England
Delivery:
  • In House
  • Other
Category:
Difficulty:
  • Intermediate

Further Details

This qualification is available to eligible learners for FREE through the Government funded Train to Gain programme. To find out if you are eligible and find out more about this or any of our other qualifications, please visit our website or contact us.

Guide price

£1,050

 

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