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NVQ Level 4 Customer Service

Training Courses

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Training course summary

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This qualification is directed at high flyers in the world of customer service including senior managers or those undertaking a project/secondment at a high level within an organisation. The course covers advanced skills for developing customer relationships and service delivery. The optional units are chosen by the learner based on their work duties. Some examples include maintaining and developing a healthy and safe environment, controlling customer service operations, handling referral complaints and implementing quality improvements. With over ten optional units to choose from, there will be something for everyone.
Regions:
  • London
  • Midlands
  • North West England
  • South East England
Delivery:
  • In House
  • Other
Category:
Difficulty:
  • Advanced

Further Details

This qualification is not available free through our Government contracts, however if you wish to find out more or discuss a payment plan about this or any of our other qualifications, please contact us through our website.

Guide price

£1,500

 

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