Apprenticeship (NVQ Level 3) Customer Service
This qualification is directed at senior and experienced individuals working in a customer service environment within any sector. The course will cover the practical skills for dealing with people both internally and externally and learning to develop customer service processes within a company. The optional units are chosen by the learner based on their work duties. Some examples include dealing with customers in writing, improving the customer relationship, processing customer complaints and leading a team to improve customer service. With over fifteen optional units to choose from, there will be something for everyone.
This qualification is available to eligible learners for FREE through the Skills Funding Agency, as a Government funded Train to Gain programme. To find out if you are eligible and find out more about this or any of our other qualifications, please visit our website or contact us.
This Training Course is available at the following locations:
Guide Price: £1,300
|Qualification:||NVQ Level 3|