Appraisal Interviewing
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Drive performance improvement in your team through productive appraisals
Who is it for?
This is an essential course for line managers, senior managers and team leaders who struggle to obtain positive outcomes and changes in behaviour from an appraisal process. Also very useful for HR managers who wish to improve the output of their companys appraisals
What is it about?
Too often appraisals become an adversarial meeting where the manager has difficulty getting their point across successfully and the appraisee becomes defensive and closed to change. As a result managers learn to loathe them and employees fear them. This course will give you a number of approaches and a wealth of techniques and tactics to ensure that the appraisals that you conduct are structured, productive and positive
What will you get out of it?
The skills to avoid the most common pitfalls of poor appraisals
Competence in turning potential conflict into positive behavioural change
Development of an appraisal approach that suits you, your people and your organisation
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Course Overview:
Setting clear objectives
Selling the value of the appraisal process
Clarifying roles and purpose
Defining clear performance standards
Assessing and monitoring performance
Setting clear and effective goals
Delivering constructive feedback
Managing performance
Developing individuals and team members
Establishing training and coaching needs
Appropriate motivational techniques
Dealing with difficult appraisees
Communication skills
Effective questioning techniques
Summarizing to obtain agreement and buy-in
Develop confidence and self-esteem
Runs every month in London - alternatively call 020 7520 6600 to have this run at your company as a tailored programme.
