- London
- Midlands
- North West England
- South West England
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Further Details
Stage 1 - The Course:
Roles and responsibilities
- Why do managers manage?
- A manager's five key responsibilities
Leadership and communication
- Improve communication upwards and downwards
- Develop assertive behaviour
Management style and team dynamics
- Use of the appropriate style of management
- Making delegation work and avoiding common pitfalls
Motivation and reward
- Define performance standards and use appropriate tools/indicators
- Compentency Framework
Feedback and dealing with difficult situations
- Structure for constructive feedback
- Conduct and capability issues
Self Management
- Managing conflict within teams
- Time and stress management
Stage 2 - MP3 Learning bites:
Stage 3 - e-learning:
Runs every month in London, Birmingham, Manchester, Edinburgh, Bristol & Leeds; alternatively call 020 7520 6600 to have this run at your company as a tailored programme.
Guide price
£895 + VAT |
