To complete this Honours Certificate students are required to select 6 modules from the list below and also complete 100 hours of industry meetings/work experience.
Office Practices
Develops basic office skills covering use of equipment, communication systems (telephone, fax, etc) and office procedures such as filing, security, workplace organisations, etc.
Business Operations
Develops knowledge of basic business operations and procedures (eg. types of businesses, financial management, business analysis, staffing, productivity, etc) and the skills to develop a 12 month business plan.
Management
Develops knowledge of management structures, terminology, supervision, recruitment and workplace health and safety.
Marketing Foundations.
Develops a broad understanding of marketing and specific skills in writing advertisements, undertaking market research, developing an appropriate marketing plan and selling.
Sales Management
This course contains nine lessons, as follows:
1. Developing Sales Concepts
Goods & services, ways of managing sales, developing a sales concept, planning ahead, understanding selling, understanding buyers, steps in the sales order, increasing sales
2. Developing Sales Relationships
Sales methods, presentation & the selling personality (personality traits of a salesperson), communication skills and conversational selling
3. Sales Ethics |
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