Managing People and Stakeholders in Projects - Communication
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Overview
Course duration: 2 days.
Project managers often overlook people management in favour of technical skills. This practical two day course ensures that you put people back at the centre of your projects.
Effective people management, team management, influencing, negotiating and communication skills enable project managers to gain commitment from the project team and achieve the performance needed to deliver projects successfully.
This two day course will help you to develop your people management skills, both for people working full time on your projects and people who have other responsibilities and demands on their time.
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Further Details
Is it right for me?
Suitable for individuals who want to develop their ‘soft’ skills to support the management of their projects.
What will I learn?
By the end of this course you will be able to:
Understand the role of the project leader in the management of people within the project.
Understand what makes a good people manager in projects.
Understand the differences between managing part-time and full-time project team members.
Maximise the contribution, commitment and motivation of each individual in the project.
Improve your management of project team members, teams and stakeholders.
Communicate in a more persuasive manner with the different people involved in the project.
Explain complicated ideas, overcome obstacles and help remove obstacles through working with the team.
Know what leadership styles to apply.
Set a clear direction for team members involved in the project.
Motivate individuals to achieve project success.
What will it cover?
People Management and the Project Manager’s Role
The importance of people management in projects
The skills required in managing people in projects
The line or project manager’s responsibilities for managing people
Stakeholder Management
Stakeholder nnalysis and stakeholder management
Stakeholder planning
Leadership Styles in the Project Environment
The range of leadership styles
Criteria for deciding which style is appropriate
How to use each style effectively
Building the Project Team
The difference between a project team and a work team
Stages of team development
Building team roles
Managing the Individual in Projects
Objective setting for project team members
Setting responsibilities and assigning accountability in projects
Using single point accountability to delegate and motivate
Delegation - the do’s and don’ts
Motivating to Achieve Project Success
Recognising and avoiding de-motivational factors
Developing and building motivation
Persuasive and Influential Communication
Persuasive communication - gaining owners’ agreement
Ensuring your communication is clear, concise and clearly understood
Delegation - the do’s and don’t
Difficult Situations - Influencing Senior Managers Successfully
Communicating difficult or sensitive messages and minimising conflict
Adopting the appropriate influencing style to gain cooperation from others
Managing conflict and dealing with difficult situations and people
This Training Course is taught in classrooms in the following locations:
London SW
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
