Further Details
Is it right for me?
If you are already involved in commercial negotiations with customers, suppliers and colleagues both inside and outside your organisation then this workshop is for you. If you are looking to refresh and further develop your skills and your self-confidence in one to one, one to group and multi part negotiations, then this workshop is definitely for you. Please note: this is not a sales negotiation workshop. If you are interested in sales negotiation please refer to ‘Sales Negotiation’.
What will I learn?
By the end of this course you will be able to:
Use the most appropriate strategies, skills and tactics for effective negotiation.
Put new skills straight into practice confidently.
Understand the value of investing in planning and preparation time.
Pick up signals, break any deadlocks stalling the negotiation and cope effectively with more difficult people.
Secure win/win results.
Pre-course Activity
To gain the maximum benefit from the workshop, you will be sent an activity to complete which asks you to consider current expectations and challenges. This will help you set the context of the workshop and will be used on the day as part of the workshop activities.
What will it cover?
Evaluating Your Current Strengths and Weaknesses
Understanding your current negotiation style
Planning, preparation, questioning and listening
The Interpersonal Skills of Negotiation
Listening - picking up signals and acting on them
Using silence as a powerful negotiation tool
Being aware of your own and others’ body language
The Essential Steps of the Negotiation Process
Planning and preparing - flexible and appropriate strategy, tactics and plans
Creating the right climate and negotiating for a win/win result
Reaching agreement and reviewing
Negotiation for Different Situations
Clarifying the real problem and managing the issues
Individual versus team negotiation and multi-part negotiations
Holding out for a win/win result
Personal Application Plan
A check-list of things to start doing to develop successful negotiation skills to achieve win/win results
Guide price
£949 + vat |
