Further Details
Is it right for me?
If you are new to negotiation and are looking to develop your skills and your self-confidence, particularly on a one to one basis, for commercial negotiations with customers, suppliers and colleagues both inside and outside your organisation then this course is for you. Please note: This course is not for managers who may prefer to go on Negotiation Skills Workshop for Managers. This is not a sales negotiation course. If you are interested in sales negotiation please refer to the Sales Negotiation course.
What will I learn?
By the end of this course you will be able to:
Understand the key skills and processes necessary for successful negotiations.
Identify, develop and deploy the interpersonal skills crucial to negotiating proactively.
Work to develop a style of negotiation that is sincere and effective.
Put new skills straight into practice confidently.
Understand the value of planning and preparation to achieve win/win results.
Pre-course Activity
To gain the maximum benefit, before attending the course you will be sent an activity to complete which asks you to consider current expectations and challenges. This will help you set the context of the course and will be used on the day as part of the course activities.
What will it cover?
Core Skills and the Negotiation Process
Understanding your current negotiation style
Working with the negotiation process
Foundation negotiation skills
The Interpersonal Skills of Negotiation
Questioning and Listening - picking up information and acting on it
Using ‘Silence’ as a powerful negotiation tool
Being aware of your own and others’ body language
The Essential Steps of the Negotiation Process
Planning and preparation – best alternatives to succeed
Opening, proposing and negotiating for a win/win result
Reaching agreement and reviewing
Negotiation for Different Situations
Clarifying the real problem and managing the issues
Individual versus team negotiation and multi-part negotiations
Securing win/win result
Personal Application Plan
A check-list to develop successful negotiation skills to achieve win/win results
Guide price
£529 + vat |
