Further Details
Is it right for me?
If you want to improve your personal effectiveness and performance by applying stress management techniques to deal with stressful situations at work then this course is for you. It will also help you understand how to manage difficult people and how to handle situations where there is a conflict of needs.
What will I learn?
By the end of this course you will be able to:
Assess your personal stress levels and identify the common causes of stress in the workplace.
Identify the causes and effects of stress on your actions.
Recognise the symptoms of stress in yourself and colleagues.
Learn how you can deal with pressure and stress effectively at work.
Adapt to changes in working routine or environment.
Make changes in your behaviour to resolve conflict of needs in others.
Pre-course Activity
To gain the maximum benefit from the course, you will be sent a pre-course questionnaire to complete which asks you to consider your current expectations. This will help you set the context of the course and the information you provide will be used on the day as part of the course activities.
What will it cover?
Stress in the Workplace
What contributes to workplace pressures? - The Top 10 causes
The impact of stress on personal performance
Maintaining an effective work/life balance
Managing Pressure in the Workplace
Moving from reactive to proactive
Working to priorities when everything is urgent
Managing conflicting demands from more than one person
Handling Others in a Stressful Environment
Recognising the signs of stress in others
Stress as a source of energy - turning anxiety into positive feelings
Crisis management - how to cope and what to do
Stress and Behaviour Patterns
Passive, aggressive and assertive behaviour
Developing self-assertiveness - taking greater control
Self-motivation - maintaining your motivation
Strategies for Dealing with Stress Positively
Managing conflicting needs more effectively
Developing a Personal Action Plan Using the Top 20 Tips every day
Testimonial
Margaret Collyer, UK Personnel Administrator
RSL Com Uk Ltd
"Everything on this course has helped me deal with stress, and stressful situations, both at work and at home."
Guide price
£529 + vat |
