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Professional Written Communication

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Training course summary

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Overview Course duration: 2 days. This two day course provides delegates with immediate and practical guidance on how to communicate effectively and professionally in writing. Organisations and individuals establish their credibility with professional and well written communication. From planning to grammar, to tone, style and final proof-reading, delegates will quickly develop their writing skills and confidence in order to improve emails, letters and memos.

Regions:
  • All Areas
Delivery:
  • In House
  • Public
Category:
Difficulty:
  • Introductory

Further Details

Is it right for me? Designed for those who need to reduce the time taken to write professional, accurate documents and be confident in doing so. What will I learn? By the end of this course you will be able to: Successfully plan and construct your documents. Ensure that the readers’ needs are met. Be confident that your message is not lost. Overcome the ‘blank screen/page’ syndrome and reduce the time it takes to write. Choose the style appropriate to your reader and situation. Avoid common mistakes that impact on your professional image. Build successful sentences and paragraphs – using punctuation that guides your reader. Use a check list to help proof read the final document. Pre-course Activity It would be beneficial to bring along examples of your written work. You can then review them throughout the course and edit if appropriate. To help the trainer focus on your specific needs, you will be asked to complete a pre-course questionnaire. What will it cover? The Perils and Pitfalls of Business Writing Current thinking regarding business grammar Tips to ensure we avoid grammatical errors Constructing sentences and paragraphs – with appropriate punctuation to create rhythm and flow What is ‘business language’? How jargon, slang and clichés can get in the way of understanding Can ‘action words’ gain results? Our Reader Tailoring our message to the reader’s needs Is the reader clear as to WHY we are writing? How can we professionally - deal with complaints - give information - get a result - persuade our reader Creating an impact and keeping our reader ‘with us’ to the final sentence Preparation and Structure Relevant information that helps to achieve the objective Using T.I.P.E. as a basis on which to build The need to present your information in an organised, logical sequence How am I ‘Coming Across’ to my Reader Is my style ‘reader-friendly’? Using ‘punchy’ openings to gain interest Positive or compelling endings to ensure results The barriers to an effective, professional style Expanding your vocabulary to avoid repetition keeping your writing ‘alive’ Is my tone persuasive and assertive? The Final Stage Avoid wasting time re-writing – proof-read and edit your writing A check list and structured approach to help find those errors in your final draft Action Planning Creating your personal action plan for the future Further courses to consider Testimonial Paulette Forbes, Personnel/Industrial Relations Administrator Construction Confederation I found the course very good and the tutor was excellent. Since doing the course my written communication has improved. I am now able to compose my own memos, emails and letters to clients.

Guide price

899

 

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