The Global Manager

Is it right for me?
Designed for managers and leaders with global management responsibilities, this course will help you to develop the knowledge, skills and behaviours required to successfully work in an international environment.

What will I learn?
By the end of this course you will be able to:

Work more effectively with global colleagues.
Adapt your communication, leadership and management style to recognise cultural diversity.
Identify and build on your areas of strength as a global leader and address any weaknesses.
Employ proven best practice techniques to manage remote/virtual teams.
Pre-course Activity
In order to focus on individual development needs, you will be asked to complete a 360-degree feedback exercise before attending the course. The tool helps the global leader self asses their own competence and behaviours as well as providing an opportunity to receive feedback from other colleagues and members of their teams.

What will it cover?
Working in an International Environment and Managing Cultural Diversity

Diversity, devolved power and dispersed people - how to turn these challenges into advantages
How does national culture affect different working styles?
Different values in different cultures
Methods of working across cultures: perception of time, structure and planning
Understanding the impact of diversity and harnessing its strengths
Effective Global Communication

Overcoming barriers/time zones
Evaluating differences in communication styles
Exploring different meeting styles
Developing relationships and cooperation
Inspirational Global Leadership

Seize opportunities to create a compelling vision
Empower others- creating a sense of ownership
Inspire and energise others to act
Understand the impact of culture on management styles and practices
Managing Performance in a Global Context

Set performance milestones and hold people accountable
Motivating your staff: identifying values and managing expectations
Provide effective constructive feedback in an ongoing manner
Encourage constructive conflict
The advantage of diverse team members
Cross-cultural negotiations: understanding priorities and adapting your negotiation style
Emotional Intelligence as a Global Manager

Identify the skills and qualities of emotionally intelligent managers and leaders
Recognise own behaviours and the effect they have on others
Inspire trust in others
Seek ongoing feedback on your behaviours and their impact on others
Personal Development Plan

Prepare a personal action plan to support your return to the workplace