Further Details
Is it right for me?
This course is suitable for managers and professionals from all sectors who facilitate groups or teams and are enthusiastic to develop their potential to achieve successful team/group outcomes.
What will I learn?
By the end of this course you will be able to:
Define 'Facilitation'.
Identify the role, responsibilities, skills and qualities of an effective facilitator.
Assess your current skills against a range of facilitation styles.
Enable effective group processes through gathering key information and making interventions.
Achieve consensus and understand your own impact on the group.
Maintain energy and participation in a group.
Recognise and deal with conflict and differences within a group.
What will it cover?
Defining the Characteristics of Effective Facilitation
Define facilitation - the purpose and process of facilitation
The benefits of facilitation to others and to the business
Establish the role of the facilitator
The skills and qualities of an effective facilitator
How to Structure a Facilitated Session
The stages of effective facilitation
Clarifying outcomes with the group
Assigning and understanding roles and responsibilities within the group
Tracking progress made by the group and individuals
Keeping control of time and action points
Communication Skills for Facilitators
Listen and question - to pick up clues and signs from the group
Facilitation skills to keep the group engaged
Motivate and sustain the group
Assertively control the group to keep focus on the outcomes
Recognise when decisions need to be taken
The Dynamics of the Group
Learn how to observe and understand group behaviour
Identify participants needs and expectations
Ensure engagement of all
Guide the group to solutions and decisions
Managing Conflict
Differentiate between constructive and destructive criticism
Adopt positive techniques for handling conflict
Techniques for dealing with difficult people and groups
Testimonial
Tom Williamson, Risk Analyst
Royal Mail
A well run course with very relevant and useful content which has already had a positive effect on my contribution to the team.
Guide price
£529 + vat |
