Further Details
Is it right for me?
Suitable for Line managers who have a performance coach responsibilities (evaluating and managing others’ work). And need to help people achieve their potential.
What will I learn?
By the end of this course you will be able to:
Understand the link between effective performance management and business results.
Monitor and measure performance against agreed goals.
Run regular appraisal meetings, to encourage staff to reach agreed goals and pick up any development opportunities.
Confidently deal with difficult performance issues positively for all involved.
Recognise when to give formal and informal motivational feedback.
Pre-course Activity
You will be asked to think about the way appraisals and performance is currently handled in your workplace, what you like and dislike and specific situations you would like to discuss on the training course.
What will it cover?
The Value of Performance Management
Defining performance management - what it is and why it matters
The benefits of effective performance management
Looking at common reasons for underperforming
Exploring your role as a performance manager and coach – how to get the best from others
Setting Clear Expectations, SMART and behavioural Objectives
Managing and Motivating for Individual Performance
The link between motivation and performance including practical approaches for managing differing performance levels
Identifying your personal leadership and coaching style
Changing your personal leadership style to get the most from the individual performer Improving and Developing Performance
What to do when the performance plan doesn’t work
Creating and implementing opportunities for learning based on personal styles
Praising and celebrating good performance
The Performance Coach – spotting opportunities and keeping it informal and positive. Celebrating success
Monitoring and evaluating performance (gathering performance data and evidence)
Providing clear and motivational feedback on a regular basis to improve individuals’ daily performance
Encouraging self-appraisal and review
Managing Under Performers
Identifying what constitutes poor performance
Handling difficult people in a fair and confident manner – encouraging them to find solutions and take ownership
Personal Development
Formulating an action plan
Guide price
899 |
