The Managers Development Programme
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Overview
Course duration: 3 days.
This practical and comprehensive three day course uses psychometric tools, case studies, group discussions, management games and role plays to enable managers to challenge their current way of managing in the workplace. It is highly interactive and will equip participants with the knowledge and tools to deliver improved results upon their return to work.
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Is it right for me?
Suitable for middle managers who are responsible for the performance of other managers/team leaders and who run a business unit or department.
What will I learn?
By the end of this course you will be able to:
Identify your personal leadership style and understand the impact it has on those around you.
Know how to adapt your leadership style to the needs of the people you manage.
Lead and manage change successfully, within the business, dealing with resistance along the way.
Manage and organise your resources effectively to achieve business results.
Deal with conflict in the workplace in a positive and constructive manner.
Develop the performance of those around you through coaching and feedback.
Deal with poor performers.
What will it cover?
Personal Leadership Style
The relationship between leading and managing
Receiving feedback on your personal leadership style
Analysing your personal leadership style
Exploring self-perception and how others perceive you
The impact of your style on those you manage
Practical and applicable leadership models/tools
Identifying your personal strengths and areas for development
Change
Initiating and leading change - your role as a manager and a champion
Organisational culture and its impact on change initiatives
Communicating change and delivering difficult messages
Managing change on a day-to-day basis - plans into action
Linking change to the business strategy
Gaining commitment to the change and dealing with resistance
Encouraging change, creativity and innovation
Resource Management
Planning, organising and utilising resources
Monitoring and controlling resources
Effective delegation when under time and priority pressure(s)
Managing the Performance of Others through Coaching and Feedback
Aligning performance to the organisational vision
Setting clear performance expectations
Coaching techniques to create high performers
Creating the environment and opportunities for others to grow
Identifying the potential in others and creating a structured development plan
Providing motivational feedback and praise
Managing Conflict
Establishing a positive working environment
Aligning personal and corporate values
Identifying your personal conflict handling style
Adapting your style to different situations
Practical techniques for dealing with conflict and difficult people
Challenging & Dealing with Under-Performance
Defining under-performance and the reasons for it
Giving constructive and timely feedback
Remaining credible,honest and professional
Techniques for dealing with poor performers
Testimonial
Vicky Auld, Base Commander KEP
British Antarctic Survey
Thought provoking analysis of analysis of management tools and a capable accommodating and entertaining trainer. Excellent.
