Further Details
Is it right for me?
Suitable for new managers with some experience at managing those with little formal management training who are seeking an introduction to management techniques.
What will I learn?
By the end of this course you will be able to:
Recognise and avoid the common mistakes made by managers.
Prioritise your time and delegate effectively.
Effectively plan and structure your own and your team’s priorities.
Maintain a highly motivated and effective team.
Manage performance and provide motivational objectives and constructive feedback.
Recognise the need for change within organisations.
What will it cover?
The Qualities of a Successful Manager
Identifying the behaviours, skills and qualities of an effective manager
The five practices of successful 21st century managers
Establishing credibility
Setting goals for management development
The Effective Management of Time
Criteria for prioritising
Planning and scheduling your activities and those of the team
Managing time under pressure
Identify time stealers and strategies for dealing with these
Effective delegation to motivate and improve performance
Leading People and Building Teams
The key characteristics of high performing teams
The stages of team development
Motivating and developing team members
Developing the skills of your people
Keeping the team on track
Managing Performance
Setting SMART objectives and clear and motivational goals
Measuring and maintaining performance
Giving feedback and difficult messages
Managing conflict and understanding strategies to resolve it
Managing difficult situations and people
Managing people you used to work alongside
The Need for Change
Why organisations need to change
Levels and types of strategic change
Organisational culture and its impact on change
Forces for and against change
Your influence as a manager on change
Leading your team through change
Engaging Others
Developing effective working relationships
Managing stakeholders
Influencing those around you - up, down and sideways
Personal Development
Preparing a personal action plan to support your return to the workplace
Guide price
£949 + vat |