Further Details
Is it right for me?
Suitable for secretaries/PAs and managers together, who would benefit from having a clearer understanding of each other’s roles, pressures and responsibilities in order for them to work more collaboratively and effectively as a team.
What will I learn?
Outcomes for the Secretary/PA By the end of this course you will be able to:
Benefit from a greater understanding of the role of your manager
Develop the managerial aspects of your role and increase your areas of responsibility
Enhance the support you provide by anticipating needs and identifying areas for improvement
Build an effective and more productive working relationship
Enable your manager to better understand the issues that you face within your role
Outcomes for the Manager By the end of this course you will be able to:
Benefit from a greater understanding of the role of your secretary
Understand how your Secretary can add value to the management team
Confidently hand over increased responsibility to your Secretary
Build an effective and more productive working relationship
What will it cover?
The Changing Role of the Secretary/The Changing Role of the Manager
Examining the changes in the roles
Identifying the impact and consequence of those changes
Establishing the way forward
Expectations
Where we are at the moment
Exploring expectations of each other
Planning for the future
Building Relationships
Examining your own behaviour style
Understanding the effect your behaviour has on others
How to deal effectively with different behaviour styles
Creating the perfect relationship
Understanding Each Other’s Role
Defining each other’s objectives
Understanding each other’s motivators/stressors
Identifying extra responsibilities to take from/give to my Manager/Secretary
Working More Effectively with your Manager/Secretary
Joint Action Planning
Red, Amber, Green lights to determine the future
Guide price
899 |
