Professional Development for PAs and Executive Secretaries

Is it right for me?
Suitable for PAs, experienced/senior executive secretaries, management assistants and executive assistants who are looking to increase their performance and develop their managerial capability.

What will I learn?
By the end of the course you will be able to:-

Describe the changes to your role and your organisation
Identify your career drivers
Overcome barriers to achieving greater success
Develop the managerial aspects of your role and increase your areas of responsibility
Plan and monitor small projects effectively
Use the practical tips to solve problems and make good decisions
Fully contribute effectively in meetings
What will it cover?
Change – Looking Forward

Organisational change and its effect on your role
The future of the PA/Secretarial role
What drives you?

Identify your career drivers
Recognise and overcome barriers to your success
Move out of your comfort zone
Working effectively with management and your colleagues

How to get the most from the people you deal with
Increasing your own self awareness by examining your behaviour style
Pro-active tips to help you gain control
Managing Small Projects

A four staged approach to managing projects
Basic planning tools and techniques
Creating a work breakdown structure
Thinking for a Manager’s perspective

Coming up with great ideas
Solving problems creatively
Making good decisions
Preparing to speak in front of others

Preparing and presenting information at meetings
Communicating confidently at a senior level
Representing your Manager at meetings