Further Details
The Course
After attending this course, delegates will be able to see ways of doing things from new directions, such as motivating others, communicating and listening effectively to ensure the correct messages are delivered, taking setbacks without feeling distraught, managing anger and enjoying a more productive relationship with people, and being more comfortable with uncertainty
Duration
2 days
Who would benefit?
All staff
By the end of this course, delegates will be able to:
1. state the concept of Emotional Intelligence
2. explain what emotional intelligence is
3. explain the impact emotional intelligence has on career progression
4. conduct simple self-assessments in order to focus on current state and where improvements can be made
5. explore self awareness and self regulation and self motivation
6. refine their understanding and awareness of emotions and regulate their own senses and emotions and of those around them
7. focus on simple strategies to monitor emotions
8. explore the difference between managers and leaders and the impact of emotional intelligence on both
9. improve their own emotional intelligence
10. gain a thorough understanding of the concept of communication (short course of our communication course)
11. explore the link between emotional intelligence and change management
Guide price
circa £1000 2 days per group |
