Improving Staff Awareness When Assisting Blind and Partially Sighted People

What topics are covered by the course?

- Understanding the main eye conditions and how these may effect someone
- Understanding the emotional impact of sightloss
- Understanding the importance of having regular eye tests
- Understanding how to assist and communicate effectively with someone who has a visual impairment
- Understanding what reasonable adjustments can be made for someone with a visual impairment

Who should attend?

Any staff who deal with customers/clients/students/service users/pupils etc

What will I be able to do on completion?

Delegates will be more confident and comfortable when assisting/communication with someone with a visual impairment, which will enhance that persons experience as a customer.

How will I be assessed?

Simulation tasks
Group Work

Courses are delivered within your organisation

Guide Price: up to 12 delegates per session

Delivery: In house
Category: Diversity »
Duration: Half Day
Qualification: CPD Accredited by The CP;D Standards Office

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