PERFORMANCE MANAGEMENT - Identify poor performance Causes an

Suitable for managers at all levels who are responsible for the management of
staff and their performance standards across the year.

The course will give practical tools, which can be transferred to the workplace and an opportunity to practice new skills and techniques as well as reviewing existing skills and styles.

PERFORMANCE MANAGEMENT - Identify poor performance Causes and Solutions




Who Should Attend And Why?




Suitable for managers at all levels who are responsible for the management of


staff and their performance standards across the year.




The course will give practical tools, which can be transferred to the workplace and an opportunity to practice new skills and techniques as well as reviewing existing skills and styles.




By The End Of The Workshop Participants Will Be Able To:




Recognise the symptoms of potential poor performance before they arise


Apply a process to performance improvement


Develop their understanding of motivational theories, and how they apply to individuals


Understand the differences between counselling and coaching


Use an appropriate style of counselling


Define stress and help others deal with it


Develop ways in which to promote positive outcomes


Recognise and take appropriate formal action when performance fails to improve




Workshop Overview:




Measuring Performance


Quantifying Performance Standards, Objectives and Targets


Defining Standards of Behaviour


Communicating Standards




Reasons for Poor Performance


Examining circumstances in which performance suffers


Identifying signs of performance dips


Identifying Skill and Knowledge Gaps




Motivating for Improvement


Maslow's Hierarchy of Needs


The Cycle of Motivation


Herzberg's Two-factor Theory of Motivation


Path-Goal Theory




Case Studies




Correcting Performance


Types of Objectives


Setting SMART Objectives




Coaching for Success


Applying Coaching Techniques to raise standards


Developing skills and talents for now and the future




Differences Between Coaching and Counselling




Key Counselling Skills




Four Stages to a Counselling Interview


Guide Price: 725

Delivery: Classroom
Category: Performance Management »

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