Further Details
PERFORMANCE MANAGEMENT - Identify poor performance Causes and Solutions
Who Should Attend And Why?
Suitable for managers at all levels who are responsible for the management of
staff and their performance standards across the year.
The course will give practical tools, which can be transferred to the workplace and an opportunity to practice new skills and techniques as well as reviewing existing skills and styles.
By The End Of The Workshop Participants Will Be Able To:
Recognise the symptoms of potential poor performance before they arise
Apply a process to performance improvement
Develop their understanding of motivational theories, and how they apply to individuals
Understand the differences between counselling and coaching
Use an appropriate style of counselling
Define stress and help others deal with it
Develop ways in which to promote positive outcomes
Recognise and take appropriate formal action when performance fails to improve
Workshop Overview:
Measuring Performance
Quantifying Performance Standards, Objectives and Targets
Defining Standards of Behaviour
Communicating Standards
Reasons for Poor Performance
Examining circumstances in which performance suffers
Identifying signs of performance dips
Identifying Skill and Knowledge Gaps
Motivating for Improvement
Maslow's Hierarchy of Needs
The Cycle of Motivation
Herzberg's Two-factor Theory of Motivation
Path-Goal Theory
Case Studies
Correcting Performance
Types of Objectives
Setting SMART Objectives
Coaching for Success
Applying Coaching Techniques to raise standards
Developing skills and talents for now and the future
Differences Between Coaching and Counselling
Key Counselling Skills
Four Stages to a Counselling Interview
Guide price
£725 |
