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Objection Handling

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Training course summary

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Course Objective: to give the delegates the ability and confidence to deal with a wide variety of common objections. This workshop combines both theoretical and practical work and is based on the principle of overcoming the cause of the objection rather than dealing with the symptom. Suitable for: sales people with all levels of experience. Complementary Courses: all sales courses

Regions:
  • All Areas
Delivery:
  • In House
Category:
Difficulty:
  • Intermediate

Further Details

Course Objective: to give the delegates the ability and confidence to deal with a wide variety of common objections. This workshop combines both theoretical and practical work and is based on the principle of overcoming the cause of the objection rather than dealing with the symptom.
Suitable for: sales people with all levels of experience.
Complementary Courses: all sales courses



· Understanding motivations for buying

· Listening skills

· Understanding the causes of objections

· Techniques for preventing objections

· Providing value in order to overcome “cost” objections

· Basic techniques to protect yield

· Developing a strong sales message

· Ensuring relevance to the client’s needs

· Practical exercises throughout the day

Guide price

£1,425.00 for up to 6 delegates (includes all pre-course consultancy)

 

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